Accessing, troubleshooting, and engaging with our weekend services - Bethel Church and Ministries

Accessing, troubleshooting, and engaging with our weekend services


Hey, church family, as you are well aware, the COVID-19 pandemic has altered our traditional, weekend services—the church is now online. Since this transition, we have listened to your feedback. As a direct result, we wanted to provide you with a resource that guides you through accessing, troubleshooting, and engaging with our weekend services. 

How to access the Bethel services on a computer, phone, or tablet 

There are several ways in which you can “attend” service online. 

Facebook and YouTube

You can access the Facebook or YouTube service from your phone, tablet, computer, or smart TV. The live video appears 5 minutes before the service start time. If the video is not displaying at that time, you will need to refresh your browser by clicking on the circle arrow at the top left of your screen.

Church Online

You can access the Church Online service from your phone, tablet, computer, or smart TV. If you’re early, you will notice a pre-roll video that plays. The live video will automatically play when the service begins. 

Using any of these platforms, you can connect your device to a TV using an HDMI cable to view the service on a larger screen. Here is a helpful article to walk you through the process.

What to do if it’s not working

You may have noticed that the stream can have issues. Thus far, it has been a result of the overwhelming traffic on the streaming platforms (unfortunately, this is out of our control). On the bright side, the church is literally breaking the internet. 😀 To mitigate this problem, we stream the service on three platforms to create redundancies: YouTube, Facebook, and Church Online. If you experience a problem (the video freezes, etc.), please take the following steps:

  1. Refresh your browser.
  2. Switch to an alternative platform (YouTube, Facebook, or Church Online).
  3. Wait patiently. If steps 1 and 2 don’t fix the problem, you can be certain that our tech team is actively seeking a solution. Your grace is appreciated!

How to engage with the service

We ask that you would participate in the service by interacting as the Lord leads you: submit questions, “Amen,” or like a point, and engage with others in the comments. We’ve outlined the platform-specific ways that you can engage below.


Make sure you get notified when we go live! Click the church bell on any of our live videos.

Click “All” in order to receive notifications.

To react to the service, hover over the “Like” button and select your emotion (like, love, haha, wow, sad, or angry).

Write a new comment.

Like or reply to another comment (you may need to tap on the comment for these to appear). To like, click and hold while moving the cursor over the emoji you want. To reply, click “reply,” type out your comment, and hit enter to send.

At any point in the service, share your real-time feelings by using a live reaction.


Like the video.

Subscribe to our channel.

Click the bell to receive a notification when we go live.

Engage with others in the comments.

Church Online

Like a point in the service.

Request a live prayer chat (Note: live prayer is only available through church online).

Write a new comment.

Extra Credit: Using the stream to invite others

Online church provides a great, low-boundary opportunity to invite your friends, family, or coworkers to join the service with you. You can share the service times and links, set up a Facebook watch party, or simply share the service.

Send a link

Sunday Service Times: 9:00 and 10:45am
Church Online:

Start a Facebook Watch Party

Step 1: Click “Start” below the video.

Step 2: Add a personalized message and click “Start.”

Step 3: Invite your network to join you.

If you have any questions, please click the Facebook Messenger icon in the bottom right and we’ll get back to you shortly! 😀